Sobyanin congratulated the fifth anniversary of the teachers of educational centre

Photos: sobyanin.ru

the Mayor of Moscow Sergey Sobyanin congratulated the teachers of educational centre “My documents” in the first five-year anniversary of the project. It was created in the beginning of 2015, as reported on the personal site of the mayor.

“I heartily congratulate the teachers of Educational centre “My documents” with the first anniversary. In 5 years you did more than a large University for 100 years. You have created a new profession – employee of the center for government services,” wrote the mayor.

the Building training center is located near the metro station “Strogino”. Since the launch of the educational program here has equipped the premises of another district mnogofunktsionalno centre (IFC), as well as training and computer classes to the conference room.

At the moment, as told by the mayor, at the training center employs 11 teachers who own regulations for providing state services, and 10 trainers in the field of psychology and interpersonal communications. It implements 60 full-time programs and more than 190 remote programs. In addition, in the Palace of public services at ENEA opened a branch of the organization.

“there are taught to look at the problem through the eyes of the customer, to manage stress and to resolve conflicts constructively. Training at the centre pass all incoming staff. They regularly improve their skills,” – said the mayor.

Earlier it was reported that the flagship office of “My documents” in the CAO in the two years since the opening was attended by about 300 thousand calls. To come here to solve those or other questions can all the inhabitants of Moscow.

see also

small treats customer service as a manifestation of submitdate application for setobscurevalue at home in the centres